Get to know the interface

Where does your daily work happen? Explore navigation, overviews and key actions in just a few steps.

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Read the complete tour

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View 1

Main Menu

Manage orders, invoices, products, stock and many more from one workspace. The main menu connects the different areas of your business.

Your daily work happens here

Each section opens in this working area, with the information and actions you need for the task at hand.

Ask about your shop data

Open the AI Assistant to ask questions about your shop data in plain language.

Choose your preferred language

Use the language selector to change the interface language.

Finish your session securely

Use Logout to sign out of your account when you have finished working.

In this view: AI Assistent

View 2

Your orders at a glance

Get an overview of your order activity and revenue. The dashboard helps you spot developments before exploring individual orders.

View 3

Bring your orders together

Work with orders from connected sales channels and manually created orders or contracts in one central list.

All orders from all sales channels

Manage all orders from different sales channels like Amazon, Shopify, eBay and many more in one place

Find the orders you need

Search the list or select a company identity to focus on the orders you want to work with.

Explore an individual order

Open an order to review its details and access the available processing options.

See shipping progress at a glance

Check shipping progress indicators to identify orders that need a closer look.

In this view: Type · Shipped

View 4

Order Menu

Using the Order Menu you can create individual orders or contracts by hand alongside automatically imported orders from your sales channels

In this view: Manueller Verkauf Quote Sales Order Direct Sale Service Order Production Order Internal Process

View 5

Actions Menu

Use the actions menu to prepare shipping and documents for selected orders.

In this view: Ship

View 6

All your customers in one place

In Customer Management, you can edit your customers’ details. Customer records are created automatically through sales channels such as Amazon and Shopify, or you can add and update them manually.

In this view: Customer Management

View 7

Manage your suppliers

In Supplier Management, you can manage your suppliers’ details. Supplier records are created automatically when processing incoming invoices, or you can add and update them manually.

In this view: Supplier Management

View 8

Your products in one place

Manage detailed product information, including purchase and sales prices. Products are created automatically through sales channels such as Amazon and Shopify, or you can add them manually. They also form the foundation for automated inventory management.

In this view: Product Management

View 9

Keep your inventory under control

Monitor stock levels, reserved quantities and available inventory across your warehouses. Get a clear overview of where attention is needed.

Spot critical stock early

Identify products with low, unavailable or negative stock. See which warehouses are affected and how much stock is needed to reach your target levels.

In this view: Inventory management · Critical stock positions11

View 10

Manage stock your way

Review stock levels by product and warehouse. Flexible settings let you tailor inventory tracking and stock management rules to individual products and sales channels.

Adjust stock manually

Record stock receipts, withdrawals or inventory corrections manually. Keep your warehouse quantities accurate whenever stock changes outside your automated workflows.

Bring returns back into stock

Record returns against the original order and book resalable items back into the appropriate warehouse. Keep returned quantities and available stock up to date.

In this view: Product / SKU · Record stock · Record return

View 11

Your finances at a glance

Based entirely on invoice data, this dashboard provides a foundation for your bookkeeping. Clear widgets show incoming and outgoing invoices, cancellations, VAT and revenue trends across your sales channels.

In this view: Finance Dashboard

View 12

Understand and resolve invoice issues

See which invoice process needs attention, what went wrong and which order or sales channel is affected. Clear status information and explanations help you identify the next step and resolve the issue.

In this view: Clarification Cases

View 13

Your customer invoices, in one place

Manage automatic outgoing invoices with VAT treatment tailored to European B2B and B2C transaction contexts.

Know what has been paid

See which invoices are paid and which payments are still outstanding. Payment status and due dates help you keep receivables in view and follow up where needed.

Track digital invoice delivery

Send invoices by email in formats such as ZUGFeRD or XRechnung, depending on your configuration. Check the sending status directly here and explore details in Digital Delivery Overview.

Keep marketplace delivery in view

Track invoice uploads to supported sales channels such as Amazon. See the platform transmission status alongside each invoice, without switching between systems.

Find the invoices that need attention

Search for invoices, filter by business identity or show unpaid invoices with a click. Quickly narrow the list to the documents relevant to your next task.

In this view: Outgoing Invoices · Status / Due · Email delivered · Sales platform

View 14

Incoming Invoices

Organize incoming invoices by category to see where your business incurs costs and fees. Keep expenses structured for bookkeeping and your profit and loss statement.

In this view: Incoming Invoices

View 15

Match payments and track outstanding invoices

See outstanding invoices and match payments automatically or manually using providers such as PayPal and Tink. Marketplace payments are recorded automatically during order imports, helping you keep track of what has been paid and what is still due.

In this view: Payment Reconciliation

View 16

See how your business performs

Understand how revenue and expenses contribute to your business result. This invoice-based overview brings your key financial figures together to help you assess profitability.

Focus on the figures that matter

Select a date range and business identity to focus your analysis. The summary cards show net revenue, net costs, net result and operating margin at a glance.

Understand what drives your result

Follow the calculation from gross revenue through VAT deductions to net revenue.

Expenses & cost drivers

Review categorized expenses and see how revenue and costs combine into your net result.

Explore your sales channels and cost drivers

Compare revenue and fees across marketplaces.

In this view: Profit & Loss · FILTER · Profit and loss statement · Incoming invoices · Shopify€5,259.09 Revenue: €5,259.09 · Fees: €0.00 Amazon€4,081.25 Revenue: €4,081.25 · Fees: €0.00 eBay€2,051.29 Revenue: €2,051.29 · Fees: €0.00

View 17

Get started with guided setup

After registration, the Setup Assistant is your starting point. It shows the next useful steps for your business and guides you through essential settings. Advanced and expert settings introduce further configuration options as your needs grow.

In this view: Setup Assistant

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Fine-tune your workspace

Explore all available settings in one place, with detailed options to tailor eCommerce One to your business. For your initial setup, we recommend the Setup Assistant to help you focus on what matters first.

In this view: Settings Overview

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